Delivery & Returns
You have the right to request an exchange or refund for the items you have purchased within 14 calendar days. This period starts the day following the day on which you receive the items. Return requests will not be accepted after this period. Returns are shipped at your own expense.
Refunds will be processed within 30 days of receiving your returned items.
Our terms and conditions: we are happy to accept your exchange or return if you respect the following points:
* The return shipment is registered and authorized by us
* We provide a maximum of one return authorization number per order
* Each product is unused and shows no signs of wear and tear
* The original packaging is present and is in good condition.
Our terms and conditions: we are happy to accept your exchange or return if you respect the following points:
* The return shipment is registered and authorized by us
* We provide a maximum of one return authorization number per order
* Each product is unused and shows no signs of wear and tear
* The original packaging is present and is in good condition.
We request that you inform us within two months if a product is defective. After this period, complaints will no longer be processed.
Each party has the right to cancel a sale in the event of a material breach by the other party of these terms and conditions. This means, for example, that we can cancel a sale if you are not a consumer or if your payments are or appear to be fraudulent.